Songs cut off 4s before end

When streaming songs from apple music on an android device songs get cut off consistently 4 seconds before the end; according to the icon I guess this is when the next song starts buffering. This happens when listening to albums as well as radios and is quite annoying. This doesn't happen on iOS devices or Sonos.

Is this a known problem? Any way to fix this?

Samsung Galaxy S7 Edge-OTHER, Other OS

Posted on Sep 1, 2016 1:14 AM

Reply
2 replies

Oct 30, 2017 12:51 AM in response to raina_b22

This answer is unhelpful, this has happened to me ever since I have used Apple Music on Android devices. Also these steps are not things people want to do it if it's a chronic problem. Especially to sign out and sign back in, that means that we will have to re-download all of the music that we had on our devices. Plus, the problem that I am having is that the songs are shortened, not just skipping the last little bit.

Sep 15, 2016 12:38 AM in response to Philipp Waeber

Hello Philipp Waeber,

Thank you for using Apple Support Communities.

I understand from your post that when listening to Apple Music on your Android device that the songs are cutting off 4 seconds before the end of the song. I know how important it is for you to be able to hear the whole entire song. I recommend using the steps in the following article to resolve this issue:

Get help with Apple Music on Android

Best Regards

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Songs cut off 4s before end

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